FAQ (FREQUENTLY ASKED QUESTIONS / BOOKING CONDITONS)

A : We can accept deposit payment of 25% by Online payment as minimum payment and the balance paid upon arrival or alternatively you can Transfer deposit payment to our Company Bank Account in Advance details provided upon request.
A : We do not accept Cash on Tour as all Tours must be booked in Advance.
A : We have already the lowest prices available and therefore are margin is very low For each Tour and does not allow for further discount.
A : We do not Provide Free Airport Transfer , But we can offer Airport Transfer with our Phuket Travel Company representative to meet you upon arrival at very special Rates.
A : You can book your Tour with confidence as we have been operating in Phuket for 10 years and are one of Phukets leading Tour & Travel Agents with a Luxury Office in the centre of Patong just behind Jungceylon, we are licensed member of Tourist Authority of Thailand membership number 34 / 00365
A : You will be notifed prior to the Tour and you can change to an alternative Free of Charge or If Cancelled by the Tour operator we will offer a Full Refund.
A : You must cancel at least 24 Hours prior to the Tour and we offer a 50% Refund of the monies paid, If you cancel within 24 Hours prior to departure 100% cancellation fee
A : Yes you can change the date of Tour 24 Hours before departure Subject to availability Free of Charge, Within 24 hours of departure cancellation charges will apply.
A : An Air conditioned minibus will come to your hotel and the driver will look for you in the reception area should you not be able to locate him please contact the reception staff at your hotel and ask the reception staff to contact this number 087 282 5086 after the tour you will be returned to your hotel.
A : Call if the pick up bus does not arrive at your hotel within 15 minutes of the designated time show on the voucher please call this number 087 282 5086 and one of our sales team will give you updated information.

Booking by Email:

Look through our site once you have found the tour / tours you like send us an email with the details. info@phukettravelcompany.com

Once we receive the email we will reply with details and send you an online payment link to you. Once payment is received a voucher will be emailed to you.

Any Questions please Phone Mobile: +66 ( 0 ) 87 282 5086

Booking by Telephone :

Look through our web site. Once you have found the tour / tours you like, phone us by using Tel +66 ( 0 )76 345-326 or Mobile: +66 ( 0 ) 87 282 5086

Once we receive the tour details and your contact details we will send an online payment link to you. Once payment is received a voucher will be emailed to you.

For customers in Phuket making phone bookings,cash payment is required.

Any Questions please Phone Mobile: +66 ( 0 ) 87 282 5086

Head Office - Map

Branch1 - Map

Patong - Map